community guidelines & terms of service
Effective date: May 15, 2025
Welcome to RealKhmer (“we”, “us”, or “our”).
These Community Guidelines and Terms of Service (“Terms”) govern your use of the RealKhmer app and related services (“Service”).
By using the Service, you agree to follow these rules. If you do not agree, please do not use the Service.
RealKhmer is a user-generated content (UGC) platform. We rely on our community to keep the platform respectful, safe, and legal.
1) community guidelines
Be respectful. The following are not allowed:
- Nudity & sexual content (including sexualization of minors)
- Hate & harassment (slurs, threats, bullying, stalking)
- Violence & dangerous acts (graphic content, self-harm encouragement)
- Illegal activities & regulated goods
- Misinformation that may cause harm
- Privacy violations (doxxing, non-consensual data)
- Impersonation & spam (scams, deceptive behavior)
- IP infringement (only upload content you own or have rights to)
Use the in-app Report tool on any post to flag violations.
2) safety tools & moderation
- Report: Select a reason and submit. Reports are reviewed and may lead to removal or account action.
- Block: Block users to stop seeing their content.
- Enforcement: Content removal, suspensions, or termination for violations.
- Appeals: Email contact@realkhmer.com for review.
3) rules for creators
- Upload only content you created or have rights to use (including music).
- Don’t post personal data of others without consent.
- Disclose paid promotions or sponsorships in your post description.
- Follow local laws where you create and share content.
4) age & accounts
- RealKhmer is for users 18+.
- You are responsible for your account and device activity.
- Do not sell, share, or bypass account restrictions.
5) uploads, visibility & retention
- Your uploads may be visible to others depending on app features.
- Auto-expiration: Some short-form posts may auto-delete (e.g., after 30 days) to manage performance and storage.
- You can delete posts anytime or request full account deletion via the Delete Account page.
6) terms of service
- Acceptance: Using the Service means you agree to these Terms and our Privacy Policy.
- License to use: We grant you a personal, non-exclusive, non-transferable license to use the app.
- Your content license: You grant RealKhmer a non-exclusive, worldwide license to host and display your content to operate the Service. You retain ownership.
- Prohibited use: No reverse engineering, unauthorized access, or illegal activities.
- IP & branding: RealKhmer trademarks may not be used without permission.
- Third-party services: We use Firebase, Cloudflare R2, and others. Their policies may apply.
- Disclaimers: Service provided “as is,” without warranties.
- Limitation of liability: We are not liable for indirect or consequential damages.
- Indemnity: You agree to indemnify RealKhmer for claims arising from your content or violations.
- Termination: We may suspend or terminate accounts for safety or legal reasons.
- Governing law: Kingdom of Cambodia.
- Changes: We may update these Terms and post revisions here.
7) report & contact